How to connect the camera?

Please carefully read the following precautions before connecting the camera:

1. Ensure your phone and the camera are connected to the same appropriate WiFi network. (Some cameras support dual band WiFi, while others only support 2.4GHz WiFi. You can enter the product details through the order to search for relevant instructions.)

2. Enable phone GPS/location services for the Wansview Cloud app.

3. Place the camera within 3 feet of the router during connection for better WiFi signal.

Detailed connection steps:

Step 1: Open the Wansview Cloud APP and tap "Add device" to select your camera model from menu;

Step 2: Please choose the "Wi-Fi connection by QR code";

Step 3: Power on your camera.

● Battery camera: Ensure sufficient power (For first use, please charge 3-5 hours with the power cord). Remember to power on the camera by pressing the power button.

● Plug-in camera: Plug in power cord directly. If it fails to start, try replacing the power cord/adapter.

Step 4: Press and hold the reset button for 10 seconds until the light flashes as shown on the app, or hear "Di" or "Reset is successful". Click the sentence "Make sure the indicator is flashing or if you hear a tone" and tab "Next."

Step 5: If GPS/location is enabled, the app will automatically obtain the WiFi name of the phone connection. Please enter the correct Wi-Fi password and double check it (≤128 characters, no spaces).

Step 6: Scan QR code when prompted and wait for "QR code scan successful" message.

Step 7: Wait until the app shows "Connection successful".

If the connection is unsuccessful, please prepare your camera model, SN number, and order number, and then seek assistance from the APP - > Support Center.