What should I do if the solar panel of my camera doesn't seem to charge?

To diagnose the issue accurately, please try the following methods:

1. Try adjusting the installation position of the solar panel and wipe the panel surface clean. Also, check if the power cable is damaged (if any). After confirming that the condition of the solar panel, please open the app on a sunny day to check if the camera is charging.

2. Try charging the camera using a power cord.

Next Steps Based on Your Test Results:

1. If it charges normally with power cord: the issue is with the original solar panel.

2. If it does not charge with power cord: the problem may originate from the camera's internal charging circuit or battery.

If the issue persists, please prepare your test results, camera model, SN number and order number, and seek assistance from the APP - > Support Center.